Privacy policy

Propane Deliver collects the contact, delivery, product, timing, and payment-method information submitted when placing an order. The website also records a one-way hash of the connecting IP address and limited browser information for fraud prevention and troubleshooting.

How information is used

We use order information to coordinate delivery, communicate with the customer, provide service, prevent abuse, comply with law, and maintain business records.

Payments

Customers choose a payment method during checkout and complete payment when the order arrives. This website does not collect card numbers, security codes, passwords, or payment-account credentials.

How information is shared

Information may be shared with delivery or service partners only as needed to fulfill an order, operate the website, protect against fraud, or comply with law. We do not sell personal information.

Retention and security

Order records are stored outside the public website directory with restricted access. Records are generally retained for up to three years, or longer when reasonably required for an active account, dispute, tax obligation, safety issue, fraud prevention, or legal requirement.

Your choices

Call 800-884-8755 to ask about, correct, or request deletion of information associated with an order, subject to legal and operational retention requirements.

Geographic data

Public geographic data used by the service-area directory is provided by SimpleMaps under the Creative Commons Attribution 4.0 license and the U.S. Census Bureau.